I want you to love your new signs and templates, and to feel confident shopping with me again and again. I build every product carefully and describe each one in detail so there are no surprises. Still, if something isn't right, I'll work with you to make it right.
If something's wrong with your files
If a file is missing or damaged, a download link isn't working, or you're having trouble accessing your Corjl or Canva templates, please let me know. I'll fix it quickly, and if I can't, I'll give you a full refund.
If it's not the right fit
If you realize a product isn't the right fit for your store, contact me within 14 days of your purchase. As long as the files haven't been printed, displayed in your store, or posted on social media, I'm happy to exchange it for another product of equal value or give you store credit toward a future purchase. Full refunds are considered case by case.
After files have been used
Once files have been printed, displayed, or posted, they can't be refunded or exchanged, since the product has already been put to work for you.
Custom and personalized items
Custom or personalized products are made just for you, so they can't be refunded or exchanged. If something isn't right with your custom order, please reach out and we'll work through it together.
How to request help
Email me at customercare@stylishsignshop.com with your name, order number, and a short note about what's not working. I'll respond within 1–2 business days.
If an exchange, store credit, or refund is approved, you'll agree to delete all copies of the original files and not use the artwork for any purpose. Approved refunds are returned to your original payment method within 10 business days, though your bank or card company may take a few extra days to post it.
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